Privacy Policy

1. Introduction

Dog Waste Directory ("we," "us," or "our") operates an online marketplace that connects dog owners with local dog waste removal (pooper scooper) providers. This Privacy Policy describes how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect the following types of information:

• Contact and account information — such as your name, email address, and phone number when you request a quote, contact us, or create an account.
• Provider information — business name, service areas, services offered, pricing, and contact details when you list a business.
• Quote and service details — the information you submit when requesting or responding to a quote.
• Payment information — for paid listings and subscriptions, payments are processed securely by our payment provider, Stripe. We do not store your full card details on our servers.
• Usage information — basic technical data such as pages visited and general activity, used to keep the service running and improve it.

3. How We Use Your Information

• To connect dog owners with local waste removal providers.
• To deliver quote requests to the relevant providers and facilitate communication.
• To create, manage, and secure user and provider accounts.
• To process payments for paid listings and subscriptions.
• To respond to your inquiries and provide customer support.
• To improve, maintain, and secure our services.

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate the service:

• When you request a quote, your request details are shared with the provider(s) you choose so they can respond.
• With trusted service providers that help us operate, including payment processing (Stripe), authentication, and email delivery.
• When required by law or to protect the rights, safety, and security of our users and platform.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You can also opt out of non-essential communications at any time.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please visit our Contact page.